Common Error Codes


Error 10013

This error is usually caused by the wtfast driver being blocked by either your antivirus or windows firewall.  Please make sure that you check antivirus programs and firewalls to ensure that wtfast is whitelisted. 






Error 2

This is commonly caused by internal network connectivity issues: 

Please check for loose cables

Router -  reset router : check that router firmware is up to date

ISP - check that your ISP isn't currently experiencing network issues.


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