Why use WTfast?

  1. Why should I use WTFast?

WTFast uses an intelligent server network to route your game connection.  Our service focuses on creating the best connection possible for gaming, and only gaming!  If you care about your connection, and want the best online experience possible, then you NEED to use WTFast!  

  1. Is WTFast safe to use?

Yes! We work hard to be compliant with all popular online games! WTFast does not alter your IP address or change any of your unique identifiers.  We want to maintain relationships with publishers and therefore only focus on improving the game connection for gamer  

  1. I signed up for a 14-day Free Trial but my account is already expired? What gives?

We do offer a 14 day Free Trial for new users. However, if you have previously used a WTFast Free Trial, or were your account was a WTFast Free account before December 14th, 2015 then you are ineligible for another Free Trial.    

  1. My connection is already good, will WTFast improve my connection still?

We can’t promise a major improvement if you already have a really good connection.  There is no guarantee that WTFast will improve every game connection in this case.  However, with WTFast you can still mitigate your packet loss and ping spikes that occur from server overload and inefficient path management by your ISP.

  1. System requirements for using WTFast?

The WTFast PC client currently only works with Windows operating systems running 7 or higher.

  1. Moving a subscription

Yes. Your WTFast subscription license is a per computer license. You can use multiple computers for your single account (with a single computer license), as long as they are not used at the same time with that account.

  1. I forgot my password. How do I reset my password?

To reset your forgotten password, you will need to submit your login email here. A verification email will be sent to your account with a link allowing you to reset your password.

  1. What payment options does WTFast accept

We currently accept that following payment options; Visa, Mastercard, PayPal, Rixity, Mol Points, Cherry Credits, Boleto, and Paymentwall.  You can also buy a subscription through the following retailers; GameStop, Steam, and Amazon.com

  1. Can I get a refund for WTFast?

Unfortunately we do not offer refunds for WTFast.  You may cancel your subscription at any time and your account will remain active for the subscription period you are paid through.

  1. Does WTFast support “x” game?

We currently support over 800 game titles so the chances are we do!  We try to support all popular games available to the public and even closed and open beta games when they become available.  If your desired game is NOT supported by us, send us a ticket and we’ll see about adding it as soon as possible!

  1. Are there Other Ways to Improve My Game Speed

Yes, Yes, your computer hardware and local computer settings can affect your game connection and speed. However the actual game connection and network your data travels over generally has the greatest impact on your connection performance. Please visit How to Ensure an Optimal WTFast Connection for more information.  

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