Sometimes users experience the error 408 while trying to log in to the client PC Client and website.
If you experience this error, please try the following:
Completely exit the client by going to your system tray, right-click on the WTFast icon, and click 'Exit' on the menu. Then:
Press Windows key + R on your keyboard to open run command
Press ‘Enter key’ or ‘Ok’ button
Delete the "AAA_Internet_Publishing_I" folder
Try logging in to WTFast again
Clear cache/cookies on your current browser
Try to log in again
If those steps don't solve it, try them using “Incognito” or “Private” mode on your browser and try using a different browser like Google Chrome, Mozilla Firefox, Microsoft Edge, and Apple Safari.
If the error persists, please send an email at firstname.lastname@example.org with a detailed explanation of your experience and include the following reference number: 115144.