How to prepare the logs to be shared with customer support?

1. Go to your Windows File Explorer and type %temp% in the address bar:​

This folder contains every temporary file across all the different Windows applications on your system.

2. Under this temp folder, locate the following directory to find the log files: WTFast/log.

3. Right-click in the "log" folder and select the send to the ZIP option.

 

 

​4. Once you have the ZIP file of the logs ready, please send it to [e-mail]. Don't forget to explain the issue you are seeing. 😉