Skip to main content
wtfast Support Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. wtfast Support
  2. General

General

General Knowledge

  • WTFast Freemium
  • About our partnership with Xsolla
  • Nodes
  • How to generate a game report
  • Strict NAT
  • Change IP/Region Blocks.
See all 7 articles

Account Management

  • Why did I get charged when I have days left?
  • Request for account deletion
  • How to cancel your subscription

wtfast Technical Information

  • What is the Middle Mile?
  • Ping, Spikes, Packet Loss and Your Game Connection
  • What is the difference between the wtfast GPN and a VPN?
  • What is Latency & How Does it Affect Game Response Time?
  • How Proxys and/or VPNs Can Reroute Your Data (and Improve It)

wtfast ASUS Routers

  • ASUS graphics card offer expired
  • Why I can't log in to my ASUS router with a Razer account?
  • List of wtfast-ASUS Router Supported Games

Troubleshooting

  • Windows 7 | Unable to install | Error message: WeInitEngine() failed. WEERR_CreateFileW_FAILED
  • Error 577
  • Error: Configuration can not be loaded
  • When Auto Select Best Connection Route Fails
  • Call of Duty: Modern Warfare and Call of Duty: Black Ops Cold War Manual Optimization Tips
  • How to prepare the logs to be shared with customer support?
See all 22 articles

Performance & Settings

  • New WTFast debugger
  • New WTFast settings
  • Reading and understanding the traceroute information block
  • Where to see game session statistics?
  • New Games Tab
  • How to build your Dashboard
See all 13 articles
wtfast Support
Español Português do Brasil Türkçe Tiếng Việt 简体中文